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DMAIC
 

The term 'DMAIC' stands for the five main steps in the Six Sigma process improvement method namely Define, Measure, Analyze, Improve and Control.

Define
  • the customer and their 'Critical To Quality' issues and expectations
  • the business processes that are involved, the boundaries of the project
  • create a process map
  • decide on the metrics 'Big Y', little y's and the x's
  • form a project team and develop a project charter
Measure
  • the existing process by gathering data from the process
Analyze
  • the data
  • identify the gaps between existing and desired performance
  • identify sources of variation
  • decide on the processes that will be improved
  • gather more data ('measure') if necessary
Improve
  • propose solutions
  • carry out pilot studies, design of experiments etc. to test and evaluate the proposed solutions
  • develop an implementation plan
Control
  • implement systems and procedures to ensure the improvements are sustained
  • develop procedures, control plans, staff training etc.

A Six Sigma project works through each of these steps in turn, completing each before moving on to the next.

 

MiC Quality offers a Six Sigma Primer that will give you a solid introduction to Six Sigma. the primer includes many case studies drawn from real-life projects.

Try out our courses by taking the first module of the Primer in Statistics free of charge.

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