| A. Enterprise View
- Value of Six
Sigma
Understanding the organizational value of six
sigma and its philosophy, goals,
and definition. (Comprehension)
- Business systems and processes
Understand and distinguish interrelationships
between business systems and processes. (Comprehension)
- Process
inputs, outputs and feedback
Describe how process, inputs, outputs and feedback
of the system impact the enterprise system as
a whole. (Comprehension)
B. Leadership
- Enterprise leadership
Understand leadership roles in the deployment
of six
sigma (e.g. resources, organizational
structure). (Comprehension)
- Six sigma roles and responsibilities
Understand the roles/responsibilities of black
belt, master black belt, green
belt, champion,
executive, and process owners. (Comprehension)
C. Organizational Goals and Objectives
Understand the key drivers for business; understand
the key metrics/scorecards
- Linking projects to organizational goals
Describe the project selection process including
knowing when to use six sigma improvement methodology
(DMAIC)
as opposed to other problem-solving tools, and
confirm link back to organizational goals. (Comprehension)
- Risk analysis
Describe the purpose and benefit of strategic
risk analysis (e.g. strengths, weaknesses, opportunities,
threats (SWOT),
scenario planning), including the risk of optimizing
elements in a project or process resulting in
suboptimizing the whole. (Comprehension)
- Closed loop assessment/knowledge management
Document the objectives achieved and manage
the lessons learned to identify additional opportunities.
(Comprehension)
D. History of Organizational Improvement/Foundation
of Six Sigma
Understand origin of continuous improvement tools
used in six sigma (e.g. Deming, Juran, Shewhart,
Ishikawa, Taguchi). (Comprehension) |
