1. Objectives and benefits
   Understand objectives and benefits of SPC (e.g., controlling process performance, distinguishing special from common causes). (Comprehension)
2. Selection of variables
   Select critical characteristics for monitoring by control chart. (Application)
3. Rational subgrouping
   Define and apply the principles of rational subgrouping. (Application)
4. Selection and application of control charts
   Identify, select, construct and apply the following types of control charts: x-bar and R, x-bar and s, individual and moving range (ImR/XmR), median, p, np, c, and u. (Application)
5. Analysis of control charts
   Interpret control charts and distinguish between common and special causes using rules for determining statistical control. (Analysis)
6. PRE-control
   Define and explain PRE-control and perform PRE-control calculations and analysis. (Analysis)

Understand appropriate uses of short-run SPC, EWMA, CuSum, and moving average. (Comprehension)

Apply appropriate lean tools (e.g., 5S, visual factory, kaizen, kanban, poka-yoke, total productive maintenance, standard work) as they relate to the control phase of DMAIC. (Application) [NOTE: The use of lean tools in other areas of DMAIC is covered in section IX. C.]

Understand the need to improve measurement systems capability as process capability improves; evaluate the use of control measurement systems (e.g., attributes, variables, destructive); and ensure that measurement capability is sufficient for its intended use. (Evaluation)