SIX SIGMA CERTIFICATION - ASQ Six Sigma Black Belt: DMAIC Improve

The ASQ SSBB exam contains questions from many topics. These are listed in the Body of Knowledge reproduced below. This version of BOK includes links to our Six Sigma Glossary.

I.	ENTERPRISE WIDE DEPLOYMENT
II.	ORGANIZATIONAL PROCESS MANAGEMENT AND MEASURES
III.	TEAM MANAGEMENT
IV.	DEFINE
V.	MEASURE
VI.	ANALYZE
VII.	IMPROVE
VIII.	CONTROL
IX.	DESIGN FOR SIX SIGMA FRAMEWORKS AND METHODOLOGIES

[SIX SIGMA GLOSSARY INDEX OF TOPICS]

VII. IMPROVE (23 questions)

A. Design of Experiments (DOE)

Terminology
Define basic DOE terms including independent and dependent variables, factors and levels, response, treatment, error, etc. (Understand)
Design principles
Define and apply DOE principles, including power and sample size, balance, repetition, replication, order, efficiency, randomization, blocking, interaction, confounding, resolution etc.. (Apply)
Planning experiments
Plan, organize and evaluate experiments by determining the objective, selecting factors, responses and measurement methods, choosing the appropriate design, etc. (Evaluate)
One-factor experiments
Design and conduct completely randomized, randomized block and Latin square designs, and evaluate their results. (Evaluate)
Two-level fractional factorial experiments
Design, analyze and interpret these types of experiments and describe how confounding affects their use. (Evaluate)
Full factorial experiments
Design, conduct and evaluate full factorial experiments. (Evaluate)

B. Waste elimination

Select and apply tools and techniques for eliminating or preventing waste, including pull systems, kanban, 5S, standard work, poka-yoke, etc. (Analyze)

C. Cycle-time reduction

Use various tools and techniques for reducing cycle time, including continuous flow, single minute exchange of dies (SMED), etc. (Analyze)

D. Kaizen and kaizen blitz

Define and distinguish between these two methods and apply them in various situations. (Apply)

E. Theory of constraints (TOC)

Define and describe this concept and its uses. (Understand)

F. Implementation

Develop plans for implementing the improved process (i.e., conduct pilot tests, simulations, etc.) and evaluate results to select the optimum solution. (Evaluate)

G. Risk analysis and mitigation

Use tools such as feasibility studies, SWOT analysis (strengths, weaknesses, opportunities and threats), PEST analysis (political, environmental, social and technological) and consequential metrics to analyze and mitigate risk. (Apply)

ANALYZE

CONTROL

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